Bad Experience

Over the past few weeks, I’ve been discussing the importance of being vigilant and proactive with your healthcare insurance and providers. Frustrating experiences come to us all.

Today, I want to share another story that shows the need to stay informed and assertive during your doctor visits.

Recently, I spoke with someone who went through a frustrating experience while seeking a second opinion. Dissatisfied with his first visit, where a doctor conducted a physical, ordered lab, and then simply called in a prescription for high cholesterol without ever discussing the results, he decided to try a different practice. Unfortunately, his second experience wasn’t much better.

Despite confirming with his insurance that another wellness visit would be covered, the doctor immediately told him it wouldn’t be as soon as he walked in. Understandably, he wanted to leave, but instead, he felt pressured into answering questions. Before he knew it, he was billed for services he didn’t even want, and more prescriptions were pushed on him—again, without the proper discussion.

This story highlights a crucial point I’ve mentioned before: if you’re uncomfortable during a medical visit, you have every right to stop it or even leave. Many of us have been conditioned to trust doctors implicitly, which isn’t inherently bad, but it’s important to recognize when a practice is more focused on output than on patient care.

I’ve managed medical practices before, and I can tell you that what this gentleman experienced is far from the standard of care I believe in. In the practices I worked with, if there was an issue with lab results, patients were either contacted by a doctor directly, consulted with a nurse, or brought back in for a detailed discussion. It’s essential, especially when medications are involved, to have a thorough conversation about the diagnosis, the treatment options, and the potential lifestyle changes that could make a difference.

For instance, if a doctor prescribes medication for high cholesterol without asking about your diet or exercise habits, that’s a major red flag. What we eat and how we live play significant roles in our health and addressing these factors should always be part of the conversation. Medication can be beneficial, but it’s not the only answer, and it’s crucial to ensure that any treatment plan aligns with your preferences and lifestyle.

This poor gentleman’s experience is a reminder of why I personally use a concierge doctor. There are many excellent doctors out there, but unfortunately, he encountered two who didn’t provide the care he needed. If you find yourself in a similar situation, consider getting referrals from friends or family members who have had positive experiences with their doctors. Knowing what’s important to you in your healthcare—whether it’s open communication, thorough consultations, or simply feeling heard—can help you find a practice that meets your needs.

Remember, you’re not obligated to stay for an appointment if you’re uncomfortable, and you certainly shouldn’t be billed for services you didn’t want. Overcoming any intimidation you might feel in these situations is crucial for your health and well-being.

If you have any questions please feel free to reach out to me.

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